Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

JO. M
Easy purchase from Alan at Buy & Go Cars, no pressure sales at all and was out within half an hour with my new car and a fair price on my old car as part-ex.
Alan, a very enthusiastic and polite salesman made the process quick, easy and friendly.
Great stock in the showroom and the whole business is very professional.
Wouldn't hesitate going here again, would recommend!
ROB S
Highly recommend 'Buy & Go Cars'. Jab, a nice guy, listened to what I wanted, and helped me choose the car that I was looking for, taking me out for test rides with zero sales pressure. His colleagues Sev and Alan are equally sound guys who will see and meet you as a human being. Such a relief to hand over 'All That Money' to a company I like! Well pleased with my purchase and buying experience, and will be the first place I visit next time
EMMA S
Very welcoming and told you everything you needed to no every step of the way definitely go to this car dealer again excellent customer service
Arthur
All I can say- Perfect
MIKE M
I was looking for a new car for months and then I saw a BMW 1 series advertised with Buy and Go Cars, I went to see the car and took it for a test drive, considering it is used, the car is perfect, mint condition body work and drives great, there was no pushy sales tactics and Sev really helped make the purchase quick, easy and simple, I really could not be happier.

I highly recommend Buy and Go Cars if you are looking for a new car.
Bethany J
Alan and sev are friendly and helpful. Went out for a test drive and was talked through the car and it's spec's. Given plenty of time to look around the car without feeling rushed. Very good service and experience in buying the car.
JOANNE T
Went here today, after some phone calls arranging to go in to see a car. Had a curtesy call on the morning of my appointment aswell. We were met by a lovely sales man- Alan, who was a credit to the garage. Had a lovely test drive of a great car. I really recommend this garage very polite and friendly.
DAVID E
Buy & Go were non pushy and were very pleasant to deal with. We felt that all the cars we looked at were a fair representation of their website adverts and realistically priced. We would be happy to recommend them to friends etc
ROB B
Very easy to deal with. Advert was honest. Plenty of time to view and test drive without any hard sell. An all round pleasant experience. Thanks
ANDREW E
A very good experience with buy & go, there were no pushy sales tactics and both partners seemed extremely genuine and honest. I bought a car after part xchanging my own and was in and out within 20 minutes. There were no additions or hidden extras bolted onto the sale it was a quick and easy process. Would definitely recommend them to a friend as a trusty place to purchase second hand cars
JAMES E
Really pleased with my Skoda Citigo that I bought from Buy & Go Cars recently, the staff are very helpful and didn't put any pressure on me to buy from them. Would definitely recommend them to anyone!
DAVID E
Buy & Go were non pushy and were very pleasant to deal with. We felt that all the cars we looked at were a fair representation of their website adverts and realistically priced. We would be happy to recommend them to friends etc.
DAVID F
Absolutely A1! Beautiful car, and the fact that the guys are willing to wait while I order v5, so I can get my private plates off my old car priceless!
LUIS B
Straight to the business, very polite and helpful, honest guy I've been looking for a car for a long time and I finally have what I want through this shop
JORDAN O
Very helpful, really happy with buying my first car with these guys. They let you go for a test drive and don't try to rush you into making a purchase. Would definitely recommend!
DEBORAH P
I would certainly buy another vehicle from Buy & Go. Nothing was too much trouble and the staff were friendly and helpful.
HELENA R
Excellent polite service. Knowledge of car good and no hard sell.
CERRI B
They were very professional and helpful and made my car buying process an easy and positive experience. I've already recommended them :-)
TERRY J
I bought a BMW series1 from buy and go cars ltd very pleased with the car and customer service
SARAH T
Traveled from Somerset to view a car in Cardiff , they were very polite and helpful and had a sense of humour . Ended up buying the car got a great deal on mine for a trade in. After care is brilliant as i had a problem with the car took it to a garage near me and they paid the bill no hassle car up and running again .Would recommend a visit to them
OLWEN-VIOLET
We went to buy & go cars as we had been looking for a car and none of the other garages we looked in had anything we liked, we saw the sign and went in the staff were so helpful and didn't bother us while we were looking which we liked as so many others were pushing us to buy what we didn't want and always there which again we don't like but the staff of this company were brilliant polite and very helpful
ROBBIN E
I found buy & go cars LTD a very professional and very friendly company to deal with they are very transparent in what they do and make you feel that you can buy with confidence, other dealers need to up there game to compete.
BOBBIE T
Trust worthy service friendly team a pleasure to buy a car from would definitely buy from again
NEIL B
What a lovely sales staff. Couldn't have been more helpful. Even went the extra mile to help us get the best insurance quote in order to drive away the same day. Loads of information about the car, even a few small faults that needed doing to make it perfect. Very pleased with the car and on my buying experience I would definitely recommend.
HUW D
What a great place to buy a car! They didn't hassle you, gave you plenty of time to look around, extremely friendly and helpful. Lots of lovely cars and really pleased with our purchase. When we need to purchase again will definatly call in. Thank you, Jo and Huw :-)
GERALD L
customer service very good.would recommend this company to friends,and would return if needed to buy another car anytime
DARREN D
I went there, I bought the car I wanted, it was immaculate. Had a good feeling about the place as I walked into the show room as en ex-mechanic, current service engineer. Staff that dealt with me were exceptional. Even the finance company went the extra mile. Buy & Go cars... welcome to Cardiff.
DARREN D
I went there, I bought the car I wanted, it was immaculate. Had a good feeling about the place as I walked into the show room as en ex-mechanic, current service engineer. Staff that dealt with me were exceptional. Even the finance company went the extra mile. Buy & Go cars... welcome to Cardiff
MICHAEL D
I travelled to Buy and Go Cars Ltd. ,not just because they advertised a few cars that interested me ;but also because i had read the feedback from previous customers. I had the misfortune to visit a dodgy dealer the week before so this week i was looking for good customer service, above anything else,Sev and his team delivered this. I'm glad i found Buy and Go Cars,the service was excellent,they couldn't be more helpful and i bought a car. I would be happy to recommend them to anyone thinking of buying a car.
ROSIE T
This is the second car we have purchased from Buy and Go Cars and the service remains perfect.

I and my family went along in the morning without an appointment and were given a very friendly welcome at the door. We have given several options after mini survey on our dream car VW Polo which were minimised by right questions
Next step was the test drive which was a great experience. We had a chance to feel how comfortable was the car by driven it in a small journey. My questions have been answered willingly and knowledgeably by the salesman who were patient and had positive attitude during the journey.

Everybody who works in Buy and Go cars were very friendly and professional in the same time that we did not feel under pressure at all while we were there.
We were a bit disappointed with company policy of no further discount on the car prices. However, the prices were cheaper than most places within the market.

The finance side is easy to handle as well. They gave us few finance options which we thought could not passed them but the finance manager was very helpful and tried his best to get the best deal for us. What a lovely man. He gave us the dream car.

All round fantastic experience. Highly recommended you would not regret to go and have a look around there. No waste time at all. It was a truly pleasure day. Thank you Buy and Go Car
Giully Brauner
From the experience I've had so far it has been a pleasure to sell my car to this Company, the workers are very friendly and they tried to help me as much as they could, they had a lot of patience with me and they really tried to give me the best offer they had. I'm certain that if anyone comes or even if I come back they will make an excellent deal.
If I decide to buy/sell a car would be pleased to come back to this store.
Thank you! 😃
TAZUL
Bought a used car off buy and go cars last week and couldn't be any happier. A1 service from the minute I stepped onto the forecourt. Very professional and gave me a fantastic price on my old car. Smooth transaction from a knowledgable salesman who gave me all the time in the world to test drive and check the car
ROSIE T
I have just bought a car from Buy and Go Cars. It was my first car that I have ever bought on my own and was quite nervous about it. I got good feedback from friends who used Buy & Go Cars previously. I set a budget. I then reviewed daily the website and got my choices down to 2 car models. I went into the website and looked at what was available and picked my favourites.Than reserved one that I really liked for £99 which was totally refundable if I didn't like the car. I then booked a test drive and bought my favourite car on the day. No stupid haggling. The price is right for the cars. I would definitely recommend this company to others and will be buying all future cars from Buy & Go Cars. You feel you are buying something for the right price and not being ripped off. The website could improve in certain parts and I would not go there on a weekend without making a appointment as it is too busy. Thank you Buy & Go cars, Will recommend you to all my family and friends.
CHRIS J
Great customer service from Sev. Really went out of his way to make the sale of my car and purchase of a new one smooth. Good to be supporting a small local business rather than one of those big chains. Will be recommending him to family and friends
SARAH P
Just bought a Mini from Buyandgocars, great level of service, Jab was so friendly and helpful. Made the whole experience of buying a new car and part exchanging my old one troublefree. We were able to take the car home with us that day, highly recommend the reserve option! Thanks for all your help Jab, will recommend to all my friends!
SHARON G
excellent customer service the sales man was very helpful finding me a car to suit me and at an affordable price .I would most certainly use this company again when buying a car in the future
ANDREW R
I was very impressed by the professionalism of the staff Of Buy & Go Cars Cardiff . Jav & his fellow staff were very friendly , not at all pushy & made the whole experience of buying a new car & part exchanging my old car trouble free ! I was able to take my potential new car out on a lengthy test drive prior to my purchase , not just for a few hundred yard trip like other dealers I have dealt with. I strongly recommend BUY & GO CARS LTD Cardiff
JACK B
Great Experiance all round. I found my car online and called to make sure it was available before travelling down. The car was as good as the advert and priced very well, the service was very pleasant and I felt that nothing more could of been done to make it any better. Highly recommend this company, very professional and friendly
PAUL H
ive been after a new car for a month or so, and what I really liked about buy & go cars was their approach to me as a customer. I hate it when a salesman rugby tackles you as soon as your in a show room asking what you've had for breakfast etc
These guys left me to my viewing and just mentioned if I wanted any keys to look inside a vehicle just to give a shout!
Feeling relaxed I found my perfect car a Honda Civic 2.2 diesel took it for a drive, bought it and went! ( buy & go ) 👍
No trying to sell extra warranties or service plans just a decent business selling decent cars at fantastic prices.
Cars done 2000 miles no problem whatsoever
Thanks for everything I will be back next time!!
JEREMY R
I would recommend buy & go cars to anyone. 100% honesty, no pushy salesmen everything straight forward. I got a lovely car just what I was looking for..the easiest deal I have ever done.lovely people super deal
SAM T
We recently purchased a Vauxhall Corsa from Buy & Go cars. The service we had was fantastic, it was a very professional environment especially Sev who sold us the car made us feel welcome to the showroom. We strongly recommend Buy & Go cars its great value for money